OR MAIL US AT
[email protected]
Frequently Asked Questions
Within how many days can I raise a size exchange Request?
If you wish to exchange a T-shirt for another size, fill this form within 5 days of receiving the shipment (including the day on which the shipment has arrived). No claims/complaints made after 5 days shall be entertained.
How long does the entire process take?
Once your claim is received, reviewed and accepted on a preliminary basis by Dot Badges, Dot Badges shall arrange for a reverse pick-up for the same. Once the returned product(s) are received back, they will be checked. This process will take 7-10 working days (Sundays and Public Holidays not included) from the date of raising the return request.
How many times can I raise a size exchange request for a product?
The same product can not be returned more than 1 time. We reserve the right to refuse a return in case of any abuse of the Returns process.
What if my pincode is not eligble for a reverse pickup?
In case your pin code is not eligible for a reverse pick-up facility, you may have to self-ship the product, after confirmation from Dot Badges, to its office at Dot Badges, 7, Bandra Red Rose, 27th Road, Bandra West, Mumbai – 400050. Dot Badges will credit you with a Rs. 60/- coupon in your account in lieu of any shipping costs incurred by you. For best service network, you may use IndiaPost.
Can I exchange the T-shirt for another color / design / style?
No, you can only exchange the product for smaller or larger size of the same product.
Size Exchange Terms and Conditions
If you wish to exchange a T-shirt for another size, please fill the size exchange form below within 5 days of receiving the shipment (including the day on which the shipment has arrived). No claims/complaints made after 5 days shall be entertained. All products returned must necessarily be in unused condition with all packaging and labels intact. Returned products that are damaged, washed, soiled, used, or modified in any form shall not be accepted for return. The same product can not be returned more than 1 time. We reserve the right to refuse a return in case of any abuse of the Returns process.
Once your claim is received, reviewed and accepted on a preliminary basis by Dot Badges, Dot Badges shall arrange for a reverse pick-up for the same. In case your pin code is not eligible for a reverse pick-up facility, you may have to self-ship the product, after confirmation from Dot Badges, to its office at Dot Badges, 7, Bandra Red Rose, 27th Road, Bandra West, Mumbai – 400050. Dot Badges will credit you with a Rs. 60/- coupon in your account in lieu of any shipping costs incurred by you. For best service network, you may use IndiaPost.
Once the returned product(s) are received back, they will be checked. Upon satisfaction, Dot Badges will issue credits in the form of a coupon code for the value of the products returned (in case of Cash on Delivery, the Cash on Delivery charges are non-refundable). You may then use the coupon code at time of checkout to place a new order (which shall not be redeemable against any product other than a different size of the product sought to be exchanged). While placing your order with the coupon code a shipping charge of Rs.60/- shall be applicable. This process will take 7-10 working days (Sundays and Public Holidays not included) from the date of raising the return request.

The Great Wave off Kanagawa - Embroidered Iron-On Patch
Customised Products
Enamel Pins
Iron-on Patch
Luggage Tags
T-shirt
Posters